How often do you ship?

We ship same day of the order, 6 days a week, if placed before 4 pm Monday through Friday and Saturdays before 3 pm.

What is your return policy?

You can return your item for 30 days from the time of purchase.

As a courtesy during the busy holiday season, we have extended our usual 30-day limit on returns and exchanges. Purchases made between October 19, 2020 and January 01, 2021 may be returned or exchanged through February 01, 2021 (or 30 days from date of purchase, whichever is longer).

Do you ship world wide?

Yes we ship world wide, but not for free.  Please send an email to info@softease.shop and we will let you know how much it will cost to your country.:-)

Where is Softease located?

Softease is located at 950 North Washington Street, Ste 216, Alexandria, Virginia,  22314, United States